One address for everything: [email protected]. We read every message and reply within five working days; corrections with a source link are handled faster.
What to write about
- Corrections. A licence number, licence status, operator name, payout time or bonus condition on the site that no longer matches what the regulator or the operator publishes. Include the page, the claim and a link to the source; confirmed corrections are applied to all language versions.
- Operators. Listing requests, changes to affiliate terms or offers, and notifications of licence changes. Please note that listing and position in the ranking are decided by the published criteria, not by commercial terms.
- Privacy. Requests to access, correct or delete personal data, as described in the privacy policy.
- Responsible gambling. Concerns about how gambling is presented on the site, or content that may reach minors. If you need help with gambling yourself, the resources on our responsible gambling page are faster than email.
- Press and research. Questions about the methodology or the data behind a ranking.
What we cannot help with
We are not a casino and have no access to any operator’s systems. We cannot check the status of your account, withdrawal or bonus, and we cannot recover funds. For those, contact the casino’s own support; if the dispute is unresolved, the regulator named on the casino’s review page publishes its complaint procedure.
There is no telephone line and no postal address for correspondence; email is the only channel.